INFRATECH INDUSTRIES PTY LTD
The privacy of your personal information is afforded the highest level of importance by Infratech Industries, which includes all its related entities (Infratech Industries, we or us).
This document sets out our information handling procedures and the rights and obligations that both you and we have in relation to your personal information.
What kinds of personal information do we collect?
The kinds of personal information that we collect and hold include:
- your contact information, including postal and residential addresses, telephone and facsimile numbers, and email addresses;
- invoicing and payment details; and
- for job applicants or staff, employment history, educational qualifications, health information (ie. medical reports) and payroll details.
How do we collect personal information?
We will only collect personal information where it is reasonably necessary to do so for the conduct of our business. Any collection of personal information by us will be fair and lawful and will not be intrusive.
We will collect personal information about you in a variety of ways, including:
- if you provide your information by telephone, facsimile, email or post;
- if you provide services to us or on our behalf; and
- if you contact us via our website.
If it is reasonable and practical do so, we will collect personal information about you only from you. In the course of operating our business, however, we may collect personal information from third parties such as suppliers, recruitment agencies, contractors, our clients and business partners.
If we collect personal information about you from a third party we will, where appropriate, request that the third party inform you that we are holding such information, how we will use and disclose it, and that you may contact us to gain access to and correct and update the information.
If you choose not to give us personal information that we request form you, we may not be able to provide you with any goods or services you have asked us to supply.
How do we hold personal information?
We will hold personal information as either secure physical records, electronically on our intranet system, in cloud storage, and in some cases, records on third party servers, which may be located overseas.
We take active steps to hold all hard copy and electronic records of personal information in a secure manner to ensure that they are protected from misuse, interference and loss, and unauthorised access, modification or disclosure.
We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.
Purposes for which we collect, hold, use and disclose personal information
In general, Infratech Industries will collect, hold, use and disclose personal information for the purposes of providing or offering our services to you or engaging you to provide services to us or on our behalf.
By providing us with your personal information, you consent to us using and disclosing your personal information for the following purposes:
- Offering and providing services to you;
- Providing you with news and information about our business;
- Sending you marketing and promotional material that we believe you may be interested in either from us or a third party business which we consider may be of interest to you;
- Personalising your experience with our services, for example, via connectivity with social media services;
- Assessing your eligibility for employment within Infratech Industries;
- Engaging you to provide services to us or on our behalf;
- Managing your employment or contractor relationship with Infratech Industries;
- Investigating and assessing insurance claims; and
- Administrating and facilitating work cover claims.
You may opt out of receiving marketing and promotional material from Infratech Industries, at any time by contacting our Privacy Officer.
There may also be circumstances in which we are authorised or required by law to use or disclose your personal information.
We may disclose personal information between the members of Infratech Industries or to third parties such as our suppliers, organisations that provide us with technical and support services, or our professional advisors, where permitted by the Privacy Act. If we disclose information to a third party, we generally require that the third party protect your information to the same extent that we do.
How can you access and correct your personal information?
You may request access to your personal information and request its correction at any time by sending a written request to our Privacy Officer.
We will respond to all requests for access to or correction of personal information within a reasonable time.
Enquiries and complaints
If you have any enquiries or complaints about the way in which we handle your personal information, you may direct your query/concerns to our Privacy Officer.
We take all complaints seriously, and will respond to your complaint within a reasonable period.
Cross border disclosures of information
Infratech Industries, may disclose personal information between its related bodies corporate, where permitted under the Privacy Act. Infratech Industries, currently operates out of offices in Singapore and the United States of America. We therefore may disclose personal information to our associated entities in these countries.
From time to time we may engage an overseas recipient to provide services to us, such as cloud-based storage solutions. Please note that the use of overseas service providers to store personal information will not always involve a disclosure of personal information to that overseas provider. However, by providing us with your personal information, you consent to the storage of such information on overseas servers and acknowledge that APP 8.1 will not apply to such disclosures. For the avoidance of doubt, in the event that an overseas recipient breaches the APPs, that entity will not be bound by, and you will not be able seek redress under, the Privacy Act.
If you do not want us to disclose your information to overseas recipients, please let us know.
Our Privacy Officer can be contacted as follows:
Infratech Industries Pty Ltd